@import "https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;600;700;800&family=Noto+Nastaliq+Urdu:wght@400;600&display=swap";:root{--ink:#092e28;--night:#042b26;--emerald:#079669;--mint:#30d08a;--pale:#eaf8f2;--paper:#f5f8f6;--line:#dce8e2;--muted:#698078;--white:#fff;--orange:#e98948}*{box-sizing:border-box}body{color:var(--ink);background:var(--paper);margin:0;font-family:Manrope,Arial,sans-serif}button,input,select,textarea{font:inherit}button,a{color:inherit}.urdu{font-family:Noto Nastaliq Urdu,Tahoma,sans-serif}.urdu input,.urdu select,.urdu textarea,.urdu button{font-family:inherit}.login-page{background:var(--night);color:#fff;grid-template-columns:1.15fr .85fr;min-height:100vh;display:grid}.login-nav{z-index:5;border-bottom:1px solid #ffffff1a;justify-content:space-between;align-items:center;height:82px;padding:0 38px;display:flex;position:fixed;top:0;left:0;right:0}.identity,.side-logo{color:inherit;align-items:center;gap:13px;text-decoration:none;display:flex}.identity b{letter-spacing:.14em;font-size:11px;display:block}.identity small{color:#7ee4b6;letter-spacing:.3em;margin-top:4px;font-size:9px;display:block}.login-nav>div{border:1px solid #fff3;border-radius:99px;gap:4px;padding:3px;display:flex}.login-nav button{color:#fff;cursor:pointer;background:0 0;border:0;border-radius:99px;height:31px;padding:0 12px;font-size:11px}.login-nav button.active{color:var(--night);background:var(--mint)}.pss-mark{direction:ltr;align-items:center;gap:2px;display:flex}.pss-mark i{color:#56dca2;border:1px solid;border-radius:3px;place-items:center;width:24px;height:31px;font-size:14px;font-style:normal;font-weight:800;display:grid;transform:skew(-12deg)}.pss-mark i:first-child{color:#fff;background:#0c4f43}.pss-mark i:nth-child(2){color:var(--night);background:var(--mint);border-color:var(--mint)}.login-story{background:radial-gradient(circle at 70% 32%,#0b5a49 0,#0000 38%),linear-gradient(135deg,#031e1b,#07382f);align-items:center;min-height:100vh;padding:130px 8vw 80px;display:flex;position:relative;overflow:hidden}.story-copy{z-index:2;max-width:690px;position:relative}.live-dot{color:#9aecc7;letter-spacing:.14em;text-transform:uppercase;align-items:center;gap:9px;font-size:11px;font-weight:700;display:inline-flex}.live-dot:before{content:"";background:var(--mint);border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 6px #30d08a1f}.story-copy h1{letter-spacing:-.08em;margin:32px 0 14px;font-size:clamp(76px,9vw,148px);line-height:.82}.story-copy>p{color:#b9d7cc;max-width:570px;margin:0;font-size:20px;line-height:1.6}.journey{gap:44px;margin-top:70px;display:flex}.journey span{color:#65a796;flex-direction:column;gap:8px;font-size:10px;display:flex}.journey b{color:#fff;letter-spacing:.08em;font-size:12px}.energy-grid{aspect-ratio:1;opacity:.13;grid-template-columns:repeat(3,1fr);gap:14px;width:62%;display:grid;position:absolute;bottom:-18%;right:-11%;transform:rotate(-16deg)}.energy-grid i{background:linear-gradient(135deg,#0000,#55f2ac);border:1px solid #9ffff0}.login-panel{min-height:100vh;color:var(--ink);background:#f9fcfa;flex-direction:column;justify-content:center;padding:120px clamp(34px,7vw,110px) 40px;display:flex}.login-panel form{width:100%;max-width:440px;margin:auto}.mini-logo{display:none}.eyebrow{color:var(--emerald);letter-spacing:.16em;text-transform:uppercase;margin:0 0 12px;font-size:10px;font-weight:800}.login-panel h2{letter-spacing:-.045em;margin:0;font-size:38px}.muted{color:var(--muted);margin:14px 0 34px;font-size:14px;line-height:1.7}.login-panel label{margin-top:18px;font-size:12px;font-weight:700;display:block}.login-panel input{background:#fff;border:1px solid #cddbd5;border-radius:8px;outline:none;width:100%;height:54px;margin-top:8px;padding:0 16px}.login-panel input:focus,.complaint-modal input:focus,.complaint-modal select:focus,.complaint-modal textarea:focus{border-color:var(--emerald);box-shadow:0 0 0 3px #0796691f}.form-row{justify-content:space-between;align-items:center;margin:17px 0 25px;display:flex}.check{color:var(--muted);align-items:center;gap:8px!important;margin:0!important;display:flex!important}.check input{width:16px;height:16px;margin:0}.link{color:var(--emerald);cursor:pointer;background:0 0;border:0;font-size:12px}.primary,.secondary,.register{cursor:pointer;border-radius:7px;width:100%;height:54px;font-weight:800}.primary{color:#fff;background:var(--emerald);border:0;justify-content:space-between;align-items:center;padding:0 20px;display:flex;box-shadow:0 10px 28px #07966933}.secondary{border:1px solid var(--line);background:#fff;margin-top:10px}.divide{color:#8ca098;align-items:center;gap:12px;margin:26px 0 18px;font-size:10px;display:flex}.divide:before,.divide:after{content:"";background:var(--line);flex:1;height:1px}.register{border:1px solid var(--emerald);color:var(--emerald);background:0 0}.login-panel footer{color:var(--muted);justify-content:center;gap:9px;font-size:11px;display:flex}.login-panel footer a{color:var(--emerald);font-weight:700;text-decoration:none}.portal{grid-template-columns:250px 1fr;min-height:100vh;display:grid}.sidebar{color:#cae0d8;background:var(--night);flex-direction:column;height:100vh;padding:28px 18px;display:flex;position:sticky;top:0}.side-logo{border-bottom:1px solid #ffffff1a;padding:0 10px 32px}.side-logo b,.side-logo small{display:block}.side-logo b{color:#fff;letter-spacing:.12em;font-size:19px}.side-logo small{color:#65dba8;letter-spacing:.36em;font-size:9px}.sidebar nav{flex-direction:column;gap:5px;margin-top:28px;display:flex}.sidebar nav button{color:#9fc1b5;cursor:pointer;text-align:left;background:0 0;border:0;border-radius:7px;align-items:center;gap:13px;height:45px;padding:0 13px;font-size:12px;display:flex}.sidebar nav button span{width:20px;font-size:17px}.sidebar nav button.selected{color:#fff;background:#0b4a3e}.sidebar nav button em{color:#003f2e;background:var(--mint);border-radius:20px;margin-left:auto;padding:3px 7px;font-size:9px;font-style:normal;font-weight:800}.support-card{background:linear-gradient(135deg,#0b4b3f,#07342d);border:1px solid #6ae1af33;border-radius:9px;margin-top:auto;padding:18px}.support-card span{color:var(--mint);font-size:24px;font-weight:800}.support-card b,.support-card small{display:block}.support-card b{color:#fff;margin-top:8px;font-size:12px}.support-card small{color:#87afa1;margin:5px 0 14px;font-size:9px}.support-card a{color:#7ee4b6;font-size:10px;font-weight:700}.profile{color:#fff;text-align:left;background:0 0;border:0;border-top:1px solid #ffffff1a;align-items:center;gap:9px;height:62px;margin-top:16px;padding:0 6px;display:flex}.profile>span:first-child{color:#073329;background:var(--mint);border-radius:50%;place-items:center;width:34px;height:34px;font-size:10px;font-weight:800;display:grid}.profile b,.profile small{display:block}.profile b{font-size:10px}.profile small{color:#7c9f93;margin-top:3px;font-size:8px}.profile i{color:#7c9f93;margin-left:auto;font-style:normal}.dashboard{min-width:0}.dashboard>header{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;height:72px;padding:0 34px;display:flex}.role-switch{background:var(--paper);border-radius:7px;padding:4px;display:flex}.role-switch button{height:31px;color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:5px;padding:0 15px;font-size:10px;font-weight:700}.role-switch button.active{color:var(--ink);background:#fff;box-shadow:0 2px 8px #062e2814}.dash-tools{align-items:center;gap:7px;display:flex}.dash-tools button,.mobile-menu{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:6px;height:36px;padding:0 12px;font-size:10px}.dash-tools button:nth-child(-n+2){width:36px;padding:0;font-size:16px}.dash-tools button{position:relative}.dash-tools i{background:#e35f54;border-radius:50%;width:5px;height:5px;position:absolute;top:6px;right:6px}.mobile-menu{display:none}.content{padding:38px 34px 60px}.welcome{justify-content:space-between;align-items:flex-end;gap:30px;display:flex}.welcome h1{letter-spacing:-.04em;margin:0 0 8px;font-size:34px}.welcome>div>p:last-child{color:var(--muted);margin:0;font-size:12px}.compact{justify-content:center;width:auto;min-width:175px;height:44px}.stats{grid-template-columns:repeat(4,1fr);gap:13px;margin:29px 0;display:grid}.stats article{border:1px solid var(--line);background:#fff;border-radius:9px;align-items:center;gap:16px;padding:20px;display:flex}.stat-icon{color:#057a57;background:#dff7ec;border-radius:8px;flex:0 0 43px;place-items:center;width:43px;height:43px;font-weight:800;display:grid}.s1{color:#3c6fab;background:#e9f1fb}.s2{color:#cc6942;background:#fff0e8}.s3{color:#0d8f69;background:#e2f8ef}.stats strong{font-size:25px}.stats p{color:var(--muted);margin:2px 0;font-size:10px}.stats small{color:#6f9889;font-size:8px}.dashboard-grid{grid-template-columns:minmax(0,1fr) 320px;gap:16px;display:grid}.card{border:1px solid var(--line);background:#fff;border-radius:9px}.card-head{justify-content:space-between;align-items:center;padding:21px 22px;display:flex}.card-head h2{letter-spacing:-.02em;margin:0;font-size:17px}.card-head button{color:var(--emerald);cursor:pointer;background:0 0;border:0;font-size:9px;font-weight:700}.search{border:1px solid var(--line);color:#8da098;border-radius:7px;align-items:center;gap:10px;height:48px;margin:0 22px 16px;padding:0 12px;display:flex}.search input{border:0;outline:0;flex:1;min-width:0;font-size:10px}.search button{height:28px;color:var(--muted);background:var(--paper);border:0;border-radius:4px;font-size:9px}.table-wrap{overflow:auto}table{border-collapse:collapse;text-align:left;width:100%}th{color:#889991;text-transform:uppercase;letter-spacing:.08em;background:#f7faf8;padding:10px 14px;font-size:8px}td{color:#3e574f;white-space:nowrap;border-top:1px solid #edf2ef;padding:14px;font-size:9px}td b,td small{display:block}td b{color:var(--ink);font-size:10px}td small{color:#8a9c95;margin-top:4px;font-size:8px}.ticket-id{color:var(--emerald)}.priority,.status{border-radius:20px;padding:5px 7px;font-size:8px!important;display:inline-block!important}.pUrgent{color:#b44d38;background:#ffebe5}.pNormal{color:#337160;background:#e6f4ef}.pLow{color:#6f7b77;background:#eff3f1}.status{color:#526d63;background:#edf3f0}.stNew{color:#a84b32;background:#ffede7}.stResolved{color:#087657;background:#def6eb}.right-stack{flex-direction:column;gap:16px;display:flex}.performance{padding-bottom:18px}.ring{background:conic-gradient(var(--emerald) 92%,#e7efeb 0);border-radius:50%;place-items:center;width:132px;height:132px;margin:5px auto 18px;display:grid;position:relative}.ring:before{content:"";background:#fff;border-radius:50%;position:absolute;inset:12px}.ring div{text-align:center;position:relative}.ring strong,.ring small{display:block}.ring strong{font-size:26px}.ring small{color:var(--muted);font-size:8px}.performance ul{margin:0;padding:0 22px;list-style:none}.performance li{color:var(--muted);border-top:1px solid #edf2ef;justify-content:space-between;padding:9px 0;font-size:9px;display:flex}.performance li b{color:var(--ink)}.technicians{padding-bottom:12px}.tech{align-items:center;gap:10px;padding:10px 20px;display:flex}.tech>span{color:#087253;background:#def5ea;border-radius:50%;place-items:center;width:34px;height:34px;font-size:9px;font-weight:800;display:grid}.tech>div{flex:1}.tech b,.tech small{display:block}.tech b{font-size:9px}.tech small{color:var(--muted);margin:3px 0 6px;font-size:7px}.tech i{background:#e5eeea;border-radius:4px;height:3px;display:block}.tech i em{background:var(--emerald);border-radius:4px;height:100%;display:block}.tech>strong{font-size:8px}.modal-backdrop{z-index:20;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#021d18a3;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.complaint-modal{background:#fff;border-radius:12px;width:min(760px,100%);max-height:92vh;padding:34px;position:relative;overflow:auto;box-shadow:0 30px 80px #00000040}.modal-close{cursor:pointer;background:0 0;border:0;font-size:25px;position:absolute;top:17px;right:20px}.complaint-modal h2{margin:0;font-size:30px}.complaint-modal>p:not(.eyebrow){max-width:600px;color:var(--muted);font-size:11px;line-height:1.6}.form-grid{grid-template-columns:1fr 1fr;gap:15px;margin-top:26px;display:grid}.form-grid label{color:#4b655c;font-size:9px;font-weight:700}.form-grid input,.form-grid select,.form-grid textarea{border:1px solid var(--line);background:#fff;border-radius:6px;outline:0;width:100%;margin-top:7px;padding:11px;font-size:11px}.form-grid label:last-child{grid-column:1/-1}.modal-actions{justify-content:flex-end;gap:10px;margin-top:24px;display:flex}.modal-actions>button:first-child{cursor:pointer;background:0 0;border:0}.toast{z-index:30;color:#fff;background:var(--emerald);border-radius:7px;padding:15px 20px;font-size:11px;position:fixed;bottom:25px;right:25px;box-shadow:0 14px 35px #0003}.urdu .sidebar nav button,.urdu table{text-align:right}.urdu .sidebar nav button em,.urdu .profile i{margin-left:0;margin-right:auto}@media (max-width:1050px){.login-page{grid-template-columns:1fr}.login-story{min-height:48vh;padding-top:120px}.login-panel{min-height:auto;padding-top:65px}.login-nav{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#03221ecc}.portal{grid-template-columns:78px 1fr}.sidebar{padding:24px 11px}.side-logo>span:last-child,.sidebar nav button:not(.selected){font-size:0}.sidebar nav button{justify-content:center}.sidebar nav button span{font-size:17px}.sidebar nav button.selected{font-size:0}.sidebar nav button em,.support-card,.profile>span:nth-child(2),.profile i{display:none}.profile{justify-content:center}.dashboard-grid{grid-template-columns:1fr}.right-stack{grid-template-columns:1fr 1fr;display:grid}.stats{grid-template-columns:repeat(2,1fr)}}@media (max-width:680px){.login-nav{height:68px;padding:0 16px}.identity b{font-size:8px}.identity small{font-size:7px}.pss-mark i{width:19px;height:25px;font-size:11px}.login-story{min-height:46vh;padding:105px 24px 55px}.story-copy h1{font-size:65px}.story-copy>p{font-size:15px}.journey{gap:20px;margin-top:40px}.login-panel{padding:48px 22px 30px}.login-panel h2{font-size:31px}.portal{display:block}.sidebar{display:none}.dashboard>header{height:62px;padding:0 14px}.mobile-menu{display:block}.role-switch,.dash-tools button:nth-child(-n+2){display:none}.content{padding:26px 15px 45px}.welcome{flex-direction:column;align-items:flex-start}.welcome h1{font-size:28px}.compact{width:100%}.stats{grid-template-columns:1fr 1fr;gap:8px}.stats article{gap:9px;padding:14px 11px}.stat-icon{flex-basis:34px;width:34px;height:34px}.stats strong{font-size:19px}.dashboard-grid,.right-stack{display:block}.right-stack .card{margin-top:14px}.card-head{padding:18px 15px}.search{margin:0 15px 13px}.tickets{overflow:hidden}.form-grid{grid-template-columns:1fr}.form-grid label:last-child{grid-column:auto}.complaint-modal{padding:27px 19px}.modal-actions{flex-direction:column}.modal-actions button{width:100%;height:44px}.journey span:last-child{display:none}}:is(button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible){outline-offset:3px;outline:3px solid #30d08a}.care-entry{color:#fff;background:#042b26;grid-template-columns:minmax(0,1.25fr) minmax(330px,.75fr);min-height:100vh;display:grid}.entry-nav{z-index:5;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#042b26c7;border-bottom:1px solid #ffffff1f;justify-content:space-between;align-items:center;height:82px;padding:0 38px;display:flex;position:fixed;inset:0 0 auto}.language-button{color:#fff;cursor:pointer;background:0 0;border:1px solid #ffffff4d;border-radius:99px;min-width:56px;height:40px}.entry-story{background:radial-gradient(circle at 70% 30%,#0b6651 0,#0000 38%),linear-gradient(135deg,#031e1b,#07382f);align-items:center;min-height:100vh;padding:135px 8vw 90px;display:flex;position:relative;overflow:hidden}.entry-copy{z-index:2;max-width:760px;position:relative}.entry-copy h1{letter-spacing:-.075em;margin:35px 0 24px;font-size:clamp(78px,9vw,145px);line-height:.78}.urdu .entry-copy h1{letter-spacing:0;font-size:clamp(58px,7vw,105px);line-height:1.2}.entry-copy h2{letter-spacing:-.045em;max-width:650px;margin:0;font-size:clamp(33px,4vw,58px);line-height:1.04}.urdu .entry-copy h2{letter-spacing:0;line-height:1.55}.entry-copy>p{color:#c4ddd5;max-width:610px;margin:24px 0;font-size:18px;line-height:1.7}.entry-primary{color:#032b22;background:#30d08a;border-radius:8px;justify-content:space-between;align-items:center;width:min(390px,100%);min-height:58px;margin-top:35px;padding:0 22px;font-size:15px;font-weight:800;text-decoration:none;display:flex;box-shadow:0 18px 45px #0003}.security-note{color:#92b9ad;max-width:520px;margin-top:18px;font-size:12px;line-height:1.6;display:block}.back-link{color:#a5c8bd;margin-top:36px;font-size:13px;text-decoration:none;display:inline-block}.entry-steps{color:#123b34;background:#f6faf8;flex-direction:column;justify-content:center;gap:0;padding:120px clamp(32px,5vw,78px) 70px;display:flex}.entry-steps article{border-bottom:1px solid #dce9e3;padding:34px 0}.entry-steps article>span{color:#079669;font-size:12px;font-weight:800}.entry-steps h3{margin:12px 0 8px;font-size:24px}.entry-steps p{color:#667f76;margin:0;font-size:14px;line-height:1.7}.production-portal{color:#123b34;background:#f4f8f6;grid-template-columns:264px minmax(0,1fr);min-height:100vh;display:grid}.prod-sidebar{color:#bed9d0;background:#042b26;flex-direction:column;height:100vh;padding:27px 18px;display:flex;position:sticky;top:0}.side-monogram{color:#052e26;letter-spacing:.06em;background:#30d08a;border-radius:5px;place-items:center;width:55px;height:39px;font-weight:900;display:grid;transform:skew(-10deg)}.prod-sidebar nav{flex-direction:column;gap:6px;margin-top:30px;display:flex}.prod-sidebar nav button{color:#a6c8bc;cursor:pointer;text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:13px;min-height:48px;padding:0 14px;font-size:14px;display:flex}.prod-sidebar nav button.selected{color:#fff;background:#0b5042}.prod-sidebar nav em{color:#05372d;text-align:center;background:#30d08a;border-radius:99px;min-width:25px;margin-left:auto;padding:3px 7px;font-size:11px;font-style:normal;font-weight:800}.portal-help{background:#073a32;border:1px solid #54dda438;border-radius:9px;margin-top:auto;padding:18px}.portal-help b,.portal-help small{display:block}.portal-help b{color:#73e3b4;font-size:14px}.portal-help small{color:#91b7aa;margin-top:8px;font-size:12px;line-height:1.5}.portal-user{color:#fff;border-top:1px solid #ffffff1f;align-items:center;gap:10px;min-height:66px;margin-top:16px;padding:10px 4px;text-decoration:none;display:flex}.portal-user>span:first-child{color:#05372d;background:#30d08a;border-radius:50%;flex:0 0 38px;place-items:center;width:38px;height:38px;font-size:11px;font-weight:800;display:grid}.portal-user b,.portal-user small{text-overflow:ellipsis;white-space:nowrap;max-width:160px;display:block;overflow:hidden}.portal-user b{font-size:12px}.portal-user small{color:#89afa2;margin-top:4px;font-size:11px}.prod-main{min-width:0}.prod-main>header{background:#fff;border-bottom:1px solid #dbe7e1;justify-content:space-between;align-items:center;height:70px;padding:0 32px;display:flex}.prod-tools{align-items:center;gap:8px;display:flex}.prod-tools button,.prod-tools a,.portal-brand-mobile{color:#375b50;cursor:pointer;background:#fff;border:1px solid #d5e3dd;border-radius:7px;place-items:center;min-height:42px;padding:0 14px;font-size:12px;font-weight:700;text-decoration:none;display:grid}.portal-brand-mobile{display:none}.prod-content{padding:38px 32px 70px}.prod-welcome{justify-content:space-between;align-items:flex-end;gap:30px;display:flex}.prod-welcome h1{color:#0b342d;letter-spacing:-.04em;margin:0 0 10px;font-size:clamp(30px,3vw,43px)}.urdu .prod-welcome h1{letter-spacing:0;line-height:1.6}.prod-welcome>div>p:last-child{color:#668078;margin:0;font-size:14px}.welcome-actions{gap:9px;display:flex}.solid-action,.outline-action{cursor:pointer;border-radius:7px;min-height:46px;padding:0 18px;font-size:13px;font-weight:800}.solid-action{color:#fff;background:#079669;border:0}.solid-action:disabled{cursor:wait;opacity:.55}.outline-action{color:#076f53;background:#fff;border:1px solid #bcd5ca}.portal-alert,.portal-notice{color:#8c3e30;background:#fff1ed;border:1px solid #f0bbb0;border-radius:8px;align-items:center;gap:10px;min-height:48px;margin-top:20px;padding:10px 14px;font-size:13px;display:flex}.portal-notice{color:#0c694e;background:#e8f8f1;border-color:#a7dec6}.portal-alert span,.portal-notice span{font-weight:900}.portal-alert button,.portal-notice button{cursor:pointer;background:0 0;border:0;margin-left:auto;font-size:18px}.prod-stats{grid-template-columns:repeat(4,1fr);gap:13px;margin:28px 0;display:grid}.prod-stats article{background:#fff;border:1px solid #dce8e2;border-radius:9px;align-items:center;gap:15px;min-height:112px;padding:20px;display:flex}.prod-stats article>span{color:#079669;background:#dff6eb;border-radius:8px;place-items:center;width:42px;height:42px;display:grid}.prod-stats article>span.progress{color:#3f74a7;background:#e8f1fa}.prod-stats article>span.visits{color:#b96936;background:#fff0e7}.prod-stats article>span.resolved{color:#077b57;background:#ddf5e9}.prod-stats strong{font-size:27px}.prod-stats p{color:#627b72;margin:4px 0 0;font-size:13px}.prod-card{background:#fff;border:1px solid #dbe7e1;border-radius:10px;overflow:hidden}.prod-card-head{justify-content:space-between;align-items:center;padding:23px 24px;display:flex}.prod-card-head h2{color:#103b33;margin:0;font-size:21px}.prod-card-head>span{color:#748a83;font-size:12px}.prod-table-wrap{overflow:auto}.prod-table{border-collapse:collapse;text-align:left;width:100%}.prod-table th{color:#6f857d;letter-spacing:.04em;text-transform:uppercase;background:#f5f9f7;padding:13px 16px;font-size:11px}.prod-table td{color:#466158;vertical-align:top;border-top:1px solid #e8efec;padding:16px;font-size:13px}.prod-table td b,.prod-table td small{max-width:260px;display:block}.prod-table td b{color:#153e36;font-size:13px}.prod-table td small{color:#758b83;white-space:normal;margin-top:5px;font-size:12px;line-height:1.45}.ltr{direction:ltr;unicode-bidi:isolate}.prod-priority,.prod-status{white-space:nowrap;border-radius:99px;padding:6px 9px;font-size:11px;font-weight:700;display:inline-block}.prod-priority{color:#43655a;background:#eaf2ee}.prod-priority.urgent{color:#a44431;background:#ffebe5}.prod-priority.low{color:#667b74;background:#f0f3f2}.prod-status{color:#315f52;background:#e4f2ec}.prod-status.registered{color:#a54b32;background:#ffede7}.prod-status.in_progress{color:#326895;background:#e7f1fa}.prod-status.resolved,.prod-status.closed{color:#087151;background:#dcf5e9}.row-actions{align-items:center;gap:7px;display:flex}.row-actions button,.row-actions select{color:#16634e;background:#fff;border:1px solid #cbded6;border-radius:6px;min-height:38px;padding:0 10px;font-size:12px}.empty-list{text-align:center;padding:70px 20px}.empty-list>span{color:#087353;background:#e1f6eb;border-radius:50%;place-items:center;width:58px;height:58px;margin:auto;font-size:22px;display:grid}.empty-list h3{margin:18px 0 7px}.empty-list p{color:#6e847c;max-width:450px;margin:auto;font-size:14px;line-height:1.6}.systems-grid{grid-template-columns:repeat(3,1fr);gap:14px;margin-top:34px;display:grid}.section-title{grid-column:1/-1;justify-content:space-between;align-items:center;display:flex}.section-title h2{margin:0}.section-title button{color:#07815e;cursor:pointer;background:0 0;border:0;font-weight:800}.systems-grid article{background:#fff;border:1px solid #dbe7e1;border-radius:9px;padding:22px}.systems-grid article>span{font-size:22px}.systems-grid h3{margin:16px 0 7px}.systems-grid article>p{color:#687f77;min-height:42px;margin:0;font-size:13px;line-height:1.6}.systems-grid dl{margin:20px 0 0}.systems-grid dl div{border-top:1px solid #e8efec;justify-content:space-between;padding:9px 0;font-size:12px;display:flex}.systems-grid dt{color:#71867f}.systems-grid dd{margin:0;font-weight:700}.prod-modal-backdrop{z-index:20;-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);background:#011f1aad;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.prod-modal{background:#fff;border-radius:12px;width:min(720px,100%);max-height:92vh;padding:34px;position:relative;overflow:auto;box-shadow:0 35px 90px #00000047}.prod-modal-close{cursor:pointer;background:#f1f6f3;border:0;border-radius:50%;width:42px;height:42px;font-size:22px;position:absolute;top:16px;right:18px}.prod-modal h2{margin:0 0 25px;font-size:30px}.prod-modal label{color:#49645b;margin-top:16px;font-size:13px;font-weight:700;display:block}.prod-modal input,.prod-modal select,.prod-modal textarea{background:#fff;border:1px solid #cbded6;border-radius:7px;outline:0;width:100%;margin-top:7px;padding:12px 13px;font-size:14px}.prod-modal textarea{resize:vertical}.modal-two{grid-template-columns:1fr 1fr;gap:14px;display:grid}.prod-modal-actions{justify-content:flex-end;gap:9px;margin-top:28px;display:flex}.prod-modal-actions>button:first-child{cursor:pointer;background:0 0;border:0;min-height:46px;padding:0 18px}.visibility-check{align-items:center;gap:9px;display:flex!important}.visibility-check input{width:18px;height:18px;margin:0}.ticket-summary{background:#f3f8f5;border-radius:8px;padding:17px}.ticket-summary p{color:#4f685f;margin:0 0 14px;line-height:1.6}.customer-progress{border:1px solid #dbe8e2;border-radius:8px;padding:17px}.portal-state{color:#d4e9e1;text-align:center;background:#042b26;place-content:center;justify-items:center;gap:12px;min-height:100vh;display:grid}.state-spinner{border:3px solid #ffffff2e;border-top-color:#30d08a;border-radius:50%;width:42px;height:42px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.error-state h1{color:#fff}.error-state a{color:#062f27;background:#30d08a;border-radius:7px;padding:12px 18px;font-weight:800;text-decoration:none}.urdu .prod-table{text-align:right}.urdu .prod-sidebar nav em,.urdu .portal-alert button,.urdu .portal-notice button{margin-left:0;margin-right:auto}.urdu .prod-modal-close{left:18px;right:auto}@media (max-width:1080px){.production-portal{grid-template-columns:84px minmax(0,1fr)}.prod-sidebar{padding:24px 12px}.prod-sidebar .side-logo>span:last-child,.prod-sidebar nav button span,.prod-sidebar nav em,.portal-help,.portal-user>span:last-child{display:none}.prod-sidebar .side-logo,.prod-sidebar nav button,.portal-user{justify-content:center}.prod-sidebar nav button{font-size:18px}.prod-stats{grid-template-columns:repeat(2,1fr)}.systems-grid{grid-template-columns:1fr 1fr}}@media (max-width:760px){.care-entry{display:block}.entry-nav{height:70px;padding:0 16px}.identity b{font-size:9px}.entry-story{min-height:auto;padding:125px 22px 70px}.entry-copy h1{font-size:72px}.entry-copy h2{font-size:36px}.entry-copy>p{font-size:16px}.entry-steps{padding:25px 22px 60px}.production-portal{display:block}.prod-sidebar{display:none}.prod-main>header{height:62px;padding:0 15px}.portal-brand-mobile{display:grid}.prod-content{padding:28px 15px 55px}.prod-welcome{flex-direction:column;align-items:flex-start}.welcome-actions{flex-direction:column;width:100%}.welcome-actions button{width:100%}.prod-stats{grid-template-columns:1fr 1fr;gap:8px}.prod-stats article{gap:9px;min-height:95px;padding:14px 11px}.prod-stats article>span{width:34px;height:34px}.prod-stats strong{font-size:22px}.prod-stats p{font-size:12px}.prod-table{min-width:850px}.systems-grid,.modal-two{grid-template-columns:1fr}.prod-modal{padding:29px 19px}.prod-modal-actions{flex-direction:column}.prod-modal-actions button{width:100%}.prod-tools a{font-size:0}.prod-tools a:after{content:"↪";font-size:17px}}.team-grid{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;padding:22px;display:grid}.team-grid article{background:#f7faf8;border:1px solid #dbe7e1;border-radius:10px;gap:7px;padding:18px;display:grid}.team-grid span{color:#6e847c;font-size:13px}.profile-card form{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;max-width:760px;padding:22px;display:grid}.profile-card form label{gap:7px;font-size:13px;font-weight:700;display:grid}.profile-card form input{color:#123b34;background:#fff;border:1px solid #cbded6;border-radius:8px;min-height:44px;padding:0 12px}.profile-card form label:nth-of-type(4){grid-column:1/-1}.profile-card form .solid-action{justify-self:start}@media (max-width:600px){.profile-card form{grid-template-columns:1fr}.profile-card form label:nth-of-type(4){grid-column:auto}}@media (max-width:760px){.prod-sidebar{z-index:10;width:100%;height:auto;padding:7px 8px;display:block;position:sticky;top:0;overflow-x:auto}.prod-sidebar>.side-logo,.prod-sidebar>.portal-help,.prod-sidebar>.portal-user{display:none}.prod-sidebar nav{flex-direction:row;gap:5px;min-width:max-content;margin:0;display:flex}.prod-sidebar nav button,.prod-sidebar nav button.selected{min-height:43px;padding:0 12px;font-size:13px}.prod-sidebar nav button span{font-size:13px;display:inline}.prod-sidebar nav em{display:block}.portal-brand-mobile{display:none}}.auth-card{background:var(--paper);width:min(460px,100%);color:var(--ink);z-index:2;border-radius:24px;gap:16px;margin-inline-start:auto;padding:30px;display:grid;position:relative;box-shadow:0 24px 70px #0000003d}.auth-tabs{background:#edf4ef;border-radius:12px;grid-template-columns:1fr 1fr;gap:4px;padding:4px;display:grid}.auth-tabs button,.auth-switch{color:var(--muted);font:inherit;cursor:pointer;background:0 0;border:0}.auth-tabs button{border-radius:9px;padding:11px;font-weight:800}.auth-tabs button.active{color:var(--forest);background:#fff;box-shadow:0 3px 12px #0d3f2d1f}.auth-card label{gap:7px;font-size:13px;font-weight:800;display:grid}.auth-card input{width:100%;font:inherit;color:var(--ink);background:#fff;border:1px solid #cedbd3;border-radius:11px;min-height:48px;padding:13px 14px}.auth-card input:focus{border-color:var(--green);outline:3px solid #2a9d5b2e}.auth-card label small{color:var(--muted);font-weight:500}.auth-card .entry-primary{cursor:pointer;border:0;justify-content:center;width:100%}.auth-card .entry-primary:disabled{opacity:.65;cursor:wait}.auth-switch{text-underline-offset:3px;padding:7px;text-decoration:underline}.auth-error{color:#a52a20;background:#fff0ee;border-radius:10px;margin:0;padding:11px 13px;font-size:13px}.urdu .auth-card{font-family:Noto Nastaliq Urdu,Noto Sans Arabic,serif;line-height:1.8}@media (max-width:900px){.auth-card{order:2;margin:0}.entry-story{grid-template-columns:1fr}.entry-copy{max-width:720px}}.portal-user{cursor:pointer;text-align:left;background:0 0;border:0;border-top:1px solid #ffffff1f;width:100%}.ticket-timeline{gap:12px;margin:20px 0;display:grid}.ticket-timeline article{background:#f2f8f5;border-inline-start:3px solid #24a872;border-radius:6px;padding:13px 15px}.ticket-timeline b,.ticket-timeline small{display:block}.ticket-timeline small{color:#6c817a;margin-top:5px}.ticket-timeline p{margin:7px 0 0;line-height:1.55}.password-page{background:radial-gradient(circle at 70% 30%,#0b6651 0,#0000 38%),linear-gradient(135deg,#031e1b,#07382f);place-items:center;min-height:100vh;padding:24px;display:grid}.password-page .auth-card{margin:0}.password-page h1{color:#07382f;margin:0;font-size:30px;line-height:1.15}.password-page form>p:not(.eyebrow):not(.auth-error){color:#60786f;margin:0;line-height:1.6}